Frequently Asked Questions

Everything you need to know about shopping with Buy Canadian Group Inc.

Where does Buy Canadian Group Inc. ship from?

All orders are processed and shipped directly from our distribution centers located across Canada to ensure fast and reliable delivery.

What is your return policy?

We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to qualify for a full refund.

How can I track my order?

Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Are your products sourced locally?

Yes, we prioritize sourcing high-quality products from Canadian manufacturers and suppliers to support local industry and reduce our carbon footprint.

Do you offer international shipping?

Currently, we primarily serve the Canadian market, but we do offer international shipping to select countries. Shipping rates and delivery times will vary by location.